Mobile App Privacy Policy
# Privacy Policy
**Effective Date:** October 21, 2025
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### **Introduction**
Your privacy is extremely important to us!
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from **https://lot57suppliesdiecastshop.com**.
The terms **"You," "Your," "Yours,"** and **"User"** refer to the person, entity, or organization using our site.
When this Policy mentions **"We," "Us,"** and **"Our"**, it refers to **Lot57Supplies Diecast Shop** and its subsidiaries and affiliates.
“Site” refers to [https://lot57suppliesdiecastshop.com](https://lot57suppliesdiecastshop.com) and its Android/iOS mobile app.
This Privacy Policy is governed by our **Terms of Service**.
For any questions regarding this Policy or data requests, please contact us at **sales@lot57suppliesdiecastshop.com**.
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## **1. Information We Collect From You**
We collect information you provide directly, necessary to perform our contractual obligations and comply with legal requirements.
### **1.1 Account Signup Information**
When you create an account, we collect details such as:
- Name, surname, email, phone number, username, password
- Personal number, address
### **1.2 Communication & Messages**
When you contact us via email or chat, we collect:
- Communication content
- Any other info you provide (e.g. purchase history, chat context)
### **1.3 User Images**
We use uploaded images for:
- Product reviews
- Support interactions
- Image-based product search
### **1.4 Payment Information**
To process orders, we collect:
- Credit/debit card details (number, type, expiry date)
- Billing address, tax number, name, surname
### **1.5 Login Information**
If you log in via authentication services, we collect corresponding authentication data.
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## **2. Information We Collect Automatically**
When you use our Site or contact us directly, we may collect info about your activity, services used, and behavior on our platform.
### **2.1 Log & Device Data**
Automatically collected data includes IP address, browser type, ISP, referring/exit pages, operating system, timestamps, and clickstream data.
### **2.2 Tracking Technologies & Cookies**
We use cookies, beacons, tags, and tracking codes.
You can manage cookies in your browser settings or visit [allaboutcookies.org](http://www.allaboutcookies.org/).
### **2.3 Geo-Location Data**
We collect approximate location (via IP) to improve user experience.
### **2.4 Usage Information**
We use **Google Analytics** to track how you interact with our site.
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## **3. How We Use Your Information**
We use your information to:
- Identify users & manage accounts
- Provide services & process orders
- Improve experience & prevent fraud
- Send billing, marketing, and updates
- Comply with legal obligations
We only process personal data with your consent, contractual necessity, or legitimate business interests.
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## **4. Direct Marketing**
We may contact you with marketing offers.
You can opt out anytime via account preferences or unsubscribe links.
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## **5. How We Share Information**
We may share limited data with:
- Service providers (e.g. Vajro, Shopify, Google, Firebase, Clevertap, Appsflyer)
- Legal authorities (when required)
- In business transfers or restructuring
- To prevent fraud or protect rights
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## **6. Cookies**
Cookies are used to enhance your experience and enable essential features.
See [allaboutcookies.org](http://www.allaboutcookies.org/) for management instructions.
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## **7. Sensitive Information**
We do not collect or store sensitive information (political, religious, health, etc.).
If you believe we have such data, contact **sales@lot57suppliesdiecastshop.com**.
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## **8. Payment Information**
Refer to our full payment policy on **https://lot57suppliesdiecastshop.com**.
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## **9. Third-Party Links**
Our site may link to external websites. We are not responsible for their privacy practices.
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## **10. Data Retention**
We retain personal info only as long as necessary for services or legal obligations.
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## **11. Security**
We use physical, electronic, and procedural safeguards, but cannot guarantee 100% security.
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## **12. Your Rights**
You may request access, correction, or deletion of your data by contacting **sales@lot57suppliesdiecastshop.com**.
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## **12A. Additional Rights for EU Residents (GDPR)**
**Right to Access, Rectify, Erase, Data Portability, Restrict, Object, Withdraw Consent, and Lodge Complaints**
Full details in the GDPR section above.
**Contact:**
LOT57 LLC, 122 Fremont Ln, Pooler, GA 31322, USA
Email: **sales@lot57suppliesdiecastshop.com**
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## **12B. Legal Basis for Processing (GDPR Article 6)**
We process data under:
- **Contractual Necessity**
- **Consent**
- **Legitimate Interests**
- **Legal Obligations**
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## **12C. Data Processors**
We use trusted third parties such as Supabase, OpenAI, Shopify, Apple, and Google Firebase.
All comply with GDPR and maintain secure data handling practices.
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## **12D. International Data Transfers**
We may transfer data outside the EEA using appropriate safeguards (SCCs, DPF, or adequacy decisions).
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## **12E. Data Retention Periods**
- Active accounts: Until deletion
- Deleted accounts: Permanent deletion within 30 days
- Legal records: Retained for 7 years (tax) or 2 years (support)
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## **17. European Union Consumer Rights**
EU customers can withdraw from digital purchases within **14 days** unless immediate delivery was consented to.
**How to withdraw:** Email **sales@lot57suppliesdiecastshop.com** with your name, email, and order details.
Refunds are processed within **14 days**.
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## **16. Further Information**
**General Inquiries:** sales@lot57suppliesdiecastshop.com
**GDPR/Data Requests:** sales@lot57suppliesdiecastshop.com
**Address:** LOT57 LLC, 122 Fremont Ln, Pooler GA 31322, USA
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## **13. Application of Policy**
Applies only to services by Lot57Supplies Diecast Shop.
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## **14. Amendments**
We may update this Policy periodically. Continued use signifies acceptance.
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## **15. Acceptance of Policy**
By using our Site, you confirm that you have read and agreed to this Privacy Policy.
