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👀PLEASE READ👀: SHIPPING TIMES

Due to high influx of orders, we are now changing our shipping processing time to 2-3 business days. We growing exponentially thanks to you! We are no longer holding in stock items when a Pre-Order item is also within an order (EXCEPT FOR INTERNATIONAL ORDERS; HIGH SHIPPING FEES). In stock items will be shipped within 2-3 business days and Pre-Order items will be shipped once they arrive.

American Diorama

  • #1. Please double check whether your order is in fact a PRE-ORDER before requesting a status update.

    #2. Estimated release dates are listed on the product itself.

    #3. Lot 57 is not responsible for manufacturer delays on PRE-ORDERS, date changes, or any other shipping delays that may occur.

    #4. Most PRE-ORDERS are listed several months in advance and oversea distribution does not always give the exact date of shipment/ release.

    #5. All PRE-ORDERS are PRE-PAID, therefore, we do not have tolerance for disputes/claims beyond our control. 

    #6. We do not refund PRE-ORDERS unless we cannot fulfill the order.

    #7. Please limit the amount of emails you send regarding updates.

    #8. If it has been an exorbitant amount of time since your order (9 months+) send us an email and we will work with you. 

    #9. PRE-ORDERS help us build relations overseas with our distributors which in turn allows us to provide you with the high quality products which you'll find with us. We truly appreciate your patience and value you beyond imagination!

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